Accessibility Help

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Table of Contents

Increasing text size

To increase the text size on our Web pages, you can change the settings in your Web browser. Follow the instructions below based on the browser you are using, or see your browser's "Help" for details.

  • Internet Explorer
    1. Select "View" in the menu bar.
    2. Select "Text Size"
    3. Select "Larger" or "Largest"
  • Mozilla Firefox
    1. Select "View" in the menu bar
    2. Select "Text Size"
    3. Select "Increase"
    4. To increase the text size further, continue selecting "Increase"
  • Chrome
    1. Click the Chrome menu icon on the browser toolbar
    2. Select "Settings"
    3. Click "Show advanced settings"
    4. In the "Web Content" section, use the "Font Size" drop-down menu to make adjustments.
  • Safari
    1. Select "View" in the menu bar
    2. Click "Make Text Bigger"
      1. Note: You can also use the shortcut by simultaneously hitting the "Apple button" and the "+ button."

Disable Pop-up Blocker uses JavaScript pop-up windows. Please note that this may cause problems for users with "pop-up blockers". Follow the browser-specific instructions below to disable the "pop-up blocker" feature.

  • Internet Explorer
    1. From the browser menu select "Tools"
    2. Click "Pop-up Blocker"
    3. Click "Turn Off Pop-up Blocker"
  • Mozilla Firefox
    1. Select "Options" in the menu bar
    2. Click on "Content"
    3. Click the box "Block pop-up windows"
  • Chrome
    1. On the browser menu bar select the "Chrome icon"
    2. Select "Settings"
    3. Click "Show advanced settings"
    4. In the "Privacy" section, click "Content settings"
    5. In the "Pop-ups" section, click "Allow all sites to show pop-ups"
  • Safari
    1. On the browser menu bar select "Safari"
    2. Select "Preferences"
    3. Click on "Security"
    4. Click the box "Block pop-up windows"

Alternative formats

Information throughout is provided in HTML as the primary format. In some cases, other software formats (PDF files, media files, word processing files, CSV files, and/or compressed files) are provided as alternatives. To open these formats, you may need to download and install one or more of the following types of software listed below.

Please be advised that the listing of the following products is provided as a convenience. This does not constitute an endorsement of any one piece of software or vendor by the Government of Canada. You are encouraged to identify and use the software of your choice.

CSV files

A CSV file is a is a non-proprietary file format that is used to store tabular data in plain-text. You can upload the data into a software platform of your choice. It is a standard file format and is machine readable for open data initiatives, such as the Government of Canada’s Open Data project.

CSV files, French accents, and unusual characters

CSV files use the UTF-8 character encoding to represent a wide range of non-English characters, such as Hellenic, Cyrillic, Han Chinese, and Arabic scripts, as well as accented Latin and French characters. UTF-8 is the dominant character encoding for the Web.

Early versions (pre-2007) of Microsoft Excel do not detect the UTF-8 character encoding of CSV files. This may result in French accents and other symbols being scrambled. There is a second CSV file that is available to users that use Windows Encoding 1252.