Automated redaction of video recordings for the purposes of Access to Information requests (EN578-170003/32)

Tender Notice

Status

Publishing status
Active
Days to closing
2 weeks 1 day hence

Dates

Publication date
2019/08/06
Amendment date
2019/09/13
Date closing
2019/09/30 14:00 Eastern Daylight Time (EDT)

Details

Reference number
PW-19-00882231
Solicitation number
EN578-170003/32
Region of opportunity
Canada
Region of delivery
Canada
Notice type
Request for Proposal (RFP)
GSIN
Trade agreement
  • None
Tendering procedure
Solely Canadian content
Procurement entity
Public Works and Government Services Canada
End user entity
Public Works and Government Services Canada

Contact Information

Contact name
Secrétariat de Solutions Innovatrices Canada / Innovative Solutions Canada Secretariat
Contact email
TPSGC.SIC-ISC.PWGSC@tpsgc-pwgsc.gc.ca
Contact address
10 Wellington
Gatineau  QC
K1A 0S5
CA

Find Out Who Is Interested In This Tender

Are you looking for partnering opportunities or thinking about bidding? Find out who is interested in the tender and add your name to the List of Interested Suppliers.

Important: The LIS for a specific tender notice does not replace or affect the tendering procedures in place for the procurement. Businesses are still required to respond to bid solicitations and to compete based on established bid criteria. For more information please read the List of Interested Suppliers Terms of Use.

Access the List of Interested Suppliers for this tender

Activity

The following statistics are only for the English page and are provided in close to real time. To calculate the total activity for a tender notice, you will need to add the English and French statistics.

Page views
(English page)
-
Unique page views
(English page)
-
Tender notice updates
Get notifications for this tender notice:
e-mail   RSS feed   Atom feed
For more information on notifications, visit the Follow Opportunities page.

Description

September 13, 2019

  • Attachment 4 has been added. The document contains questions and answers related to the Challenge.

*******************************************************

September 6, 2019

  • Attachment 3 has been added. The document contains questions and answers related to the Challenge.

*******************************************************

August 22, 2019

  • Attachment 2 has been added. The document contains questions and answers related to the Challenge.

*******************************************************

August 12, 2019

  • Attachment 1 has been added. The document contains questions and answers related to the Challenge.

*******************************************************

This Challenge Notice is issued under the Innovative Solutions Canada Program Call for Proposals 002 (EN578-170003/C).

Please refer to the Solicitation Documents which contain the process for submitting a proposal.

Steps to apply:

Step 1: read this challenge

Step 2: read the Call for Proposals

Step 3: propose your solution

Challenge Title: Automated redaction of video recordings for the purposes of Access to Information requests

Sponsoring Department: Canada Border Services Agency (CBSA)

Funding Mechanism: Contract

MAXIMUM CONTRACT VALUE:

Multiple contracts could result from this Challenge.

The maximum funding available for any Phase 1 Contract resulting from this Challenge is $100,000.00 CAD (plus tax) including shipping, travel and living expenses, as applicable, for up to 6 months.

The maximum funding available for any Phase 2 Contract resulting from this Challenge is $500,000.00 CAD (plus tax) including shipping, travel and living expenses, as applicable, for up to 12 months. Only eligible businesses that have completed Phase 1 could be considered for Phase 2.

This disclosure is made in good faith and does not commit Canada to contract for the total approximate funding.

TRAVEL:  For Phase 1 it is anticipated that two meetings will require the successful bidder(s) to travel to the location identified below:

Kick-off meeting

Ottawa, ON

Final Review Meeting

Ottawa, ON

Problem Summary Statement

The CBSA is seeking a solution that will allow video and audio recordings to be automatically processed to ensure that people and objects other than the requestor of the audio or video files are not identifiable.

Problem Statement

The CBSA puts a lot of effort into processing video recordings collected at ports of entry, in order to comply with Access to Information requests. For example, it is common for a person to ask for all video footage at a certain location that contains their image. In order to comply, the Agency has to review the available video from the location, and identify and extract all scenes containing the individual. In addition, before the video footage can be released, it needs to be redacted so that other individuals and objects in the scenes cannot be identified, in order to protect the privacy of others. Given that the audio and/or video processing is in support of an access to information request, the solution does not need to be at a forensic (i.e., court-ready) level.

Desired outcomes and Considerations

Essential (Mandatory) Outcomes

Proposed solutions must:

  1. allow the processing of digital audio and video recordings, by redacting all instances of all personal identifiable content (for example, faces, name tags, license plate numbers) or retaining only particular information as described by the requestor
  2. replace the zone of interest with black/white pixels in order to ensure the redacting cannot be undone after the video is released
  3. replace the zone of interest with silenced audio
  4. be able to blur the overall scene in order to remove any background private information while maintaining the basic context of the scene.
  5. minimise manual intervention after identifying initially a particular individual/object in a video feed
  6. manage a single redacting case from multiple media ingestion through all reviews and final media exports. 
  7. be able to process and store information at a protected B level.

    Reference Link:

    Level of Security: https://www.tpsgc-pwgsc.gc.ca/esc-src/protection-safeguarding/niveaux-levels-eng.html

Safeguarding information: https://www.tpsgc-pwgsc.gc.ca/esc-src/msi-ism/chap5-eng.html

Additional Outcomes

Proposed solutions should:

  1. successfully process between to 60 to 90 per cent of the video content without human intervention.

Background and Context

The current process is largely manual. Video footage is reviewed by employees to identify scenes containing certain individuals and to redact the scenes as needed. Today the redaction process is very manual and involves interacting with more then 50% of the video content most of the time. The process is facilitated by the use of specialized software, but is still very labour intensive. Based upon the available information, it currently takes between four to six hours of work for an Access to Information and Privacy Analyst for the editing and the rendering of one hour of video. The number of requests is increasing rapidly, partly due to increasing use of closed-circuit television systems. For example, from 2017-18 to 2018-19, the number of videos processed by the CBSA more than doubled, while the corresponding effort increased by more than a factor of five to approximately 1,800 person-days. Clients have a legislated right to request access to government information (Access to Information Act) and their own personal information (Privacy Act). Government’s Institutions must respond to a request within the legislated timeframe, which is 30 calendar days for both Acts. The legislated timeframe for responding to Access to Information or Privacy requests is 30 calendar days. The Acts permits an institution to extend the time limit to respond to a request beyond the 30 calendar days only under certain circumstances. In 2018–2019, the Canada Border Services Agency (CBSA) received 7,673 requests under the Access to Information Act, and reviewed 1,157,130 pages. The CBSA also received 13,447 requests under the Privacy Act, and reviewed 678,337 pages. Despite record high volumes of requests received, the CBSA responded to 94.3% of access requests and 97.9% of privacy requests within their statutory timelines. The product would help the CBSA to maintain such remarkable results over the coming years. The solution would be useful across a wide range of government organizations, both within Canada and internationally, as many of them collect video footage and are subject to Access to Information legislation.

ENQUIRIES

All enquiries must be submitted in writing to TPSGC.SIC-ISC.PWGSC@tpsgc-pwgsc.gc.ca no later than ten calendar days before the Challenge Notice closing date. Enquiries received after that time may not be answered. For general ISC information, Bidders can visit the ISC website.

Access and terms of use

Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on Buyandsell.gc.ca/tenders, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through Buyandsell.gc.ca/tenders.

This Government of Canada tender notice or tender award carries an Open Government Licence - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Buyandsell.gc.ca Terms and Conditions for more information.

Support for smaller businesses

If you need help understanding the federal procurement process or registering as a supplier, contact the Office of Small and Medium Enterprises. We have a network of offices across Canada.

Important: For questions relating to this tender opportunity, please contact the Contracting Authority (see the "Contact Information" section above).

Attachments