Canadian Digital Service: Digital Government Implementation, Recruitment, and Targeted Training (24062-19-130)

Tender Notice

Status

Publishing status
Expired

Dates

Publication date
2018/08/31
Amendment date
2018/10/26
Date closing
2018/10/31 15:00 Eastern Daylight Time (EDT)

Details

Reference number
PW-18-00841347
Solicitation number
24062-19-130
Region of opportunity
World
Region of delivery
Canada, National Capital Region, World, Unspecified
Notice type
Request for Proposal (RFP)
GSIN
Trade agreement
  • Canada-Chile Free Trade Agreement (CCFTA)
  • Canada-Colombia Free Trade Agreement
  • Canada-Peru Free Trade Agreement (CPFTA)
  • North American Free Trade Agreement (NAFTA)
  • World Trade Organization-Agreement on Government Procurement (WTO-AGP)
  • Canada-Panama Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canada-Honduras Free Trade Agreement
  • Canadian Free Trade Agreement (CFTA)
Tendering procedure
Open
Procurement entity
Treasury Board of Canada
End user entity
Treasury Board of Canada

Contact Information

Contact name
Charbonneau, Neil
Contact email
neil.charbonneau@tbs-sct.gc.ca
Contact phone
613-219-3866
Contact address
90 Elgin Street
Ottawa  ON
K1A 0R5
CA

Find Out Who Is Interested In This Tender

Are you looking for partnering opportunities or thinking about bidding? Find out who is interested in the tender and add your name to the List of Interested Suppliers.

Important: The LIS for a specific tender notice does not replace or affect the tendering procedures in place for the procurement. Businesses are still required to respond to bid solicitations and to compete based on established bid criteria. For more information please read the List of Interested Suppliers Terms of Use.

Access the List of Interested Suppliers for this tender

Activity

The following statistics are only for the English page and are provided in close to real time. To calculate the total activity for a tender notice, you will need to add the English and French statistics.

Page views
(English page)
-
Unique page views
(English page)
-
Tender notice updates
Get notifications for this tender notice:
e-mail   RSS feed   Atom feed
For more information on notifications, visit the Follow Opportunities page.

Description

*** The closing dated and time for this Request for Proposal (RFP) is now extended to 31-Oct-2018 at 15:00 (3:00 pm) Eastern Daylight Saving Time (ETD)

*******************************************************************************

See Latest Questions and Answers Oct 11 2018

*** The contracting authority for this solicitation is no longer Neil Charbonneau and is hereby changed to James Steedman. Please see the Request for Proposal (RFP) for further detail.

*** The closing date and time for this Request for Proposal (RFP) is now extended to 19-Oct-2018 at 15:00 (3:00 am) Eastern Daylight Saving Time (EDT).

---------------------------------------------------------------------------------------------------------

Please see attached information on the Open House - September 27, 2018

---------------------------------------------------------------------------------------------------------

The 2017 federal budget outlined the government’s commitment to better use digital technologies to improve the ways people access government services. The Canadian Digital Service (CDS) was launched in July, 2017 at the Treasury Board of Canada Secretariat (TBS) to partner with departments to improve service delivery to Canadians. CDS has three core functions:

  • Delivering Solutions – providing hands-on capacity to design, prototype and build better digital services, and replicating successful digital solutions across government;
  • Capacity Building – Investing in recruitment, learning, tools and resources, and communities of practice to help departments and public servants amplify their skills in areas like software development, design, and data science; and,
  • Providing Advice – Providing guidance on technology procurement and service design grounded in practical experience and global best practices.

    Digital service delivery isn’t just about using modern technology; it’s about rigorous research to identify user needs, and designing services around those needs. Digital transformation initiatives have taken hold in both the private and public sector across the globe. Adopting a user-centric approach to digital service delivery, supported by an iterative, agile, development process that prioritizes rapid prototyping, has become imperative to delivering better digital services. Learning from private sector leadership and other digital government initiatives within Canada and abroad, CDS aims to drive a strong service culture and back-end business transformation based on service users’ needs. 

    CDS is modelled after a start-up organization, with a phased implementation strategy that will enable it to scale as it matures. Similar to other digital transformation units such as the United Kingdom’s

    Government Digital Service (GDS), the United States’ 18F, and Ontario’s Digital Service, a strong focus for CDS will be on recruiting external digital talent, building multi-disciplinary teams to break down traditional functional silos and matching talent to project work on short-term rotations. These multidisciplinary teams will include personnel across various digital disciplines.[1]

    Accomplishing this mission requires careful consideration of project selection, including how projects will help drive the Government of Canada’s Service Strategy and other emerging opportunities and priorities. CDS’s project selection approach is generally based on three criteria: reach, replicability, and readiness. These guidelines take into consideration the scale and depth of a project’s impact on service users, whether it is a stepping stone to solving a greater service issue, and whether the project partner has a clearly defined problem they are looking to solve, has organizational support, and an empowered service owner.

    In addition to the development of digital solutions, building digital capacity across the federal government with key partners is a critical part of CDS’s role. As technology continues to evolve at an ever-increasing rate, it is difficult for decision-makers and IT professionals to keep pace. Enhanced strengthened digital and overall digital literacy competencies are required in order to leverage the opportunities at hand.

    Public sector organizations around the world have launched focused learning and training initiatives aimed at ensuring public servants of all levels have a wide array of resources at their disposal to help acquire or refine the skills they need to drive better service delivery. CDS is engaging in a host of activities to help build digital capacity, such as developing guidance and learning resources, and delivering and promoting targeted training and learning opportunities in collaboration with key partners.

    Finally, CDS is helping to ensure that proposals related to service improvement and major technology investments, as well as government-wide policies and standards, benefit from expert advice. This advice is being grounded in practical experience, technical expertise, and informed by best practices and trends from around the world. Situated in TBS, CDS is working closely with the Chief Information Officer Branch to drive digital transformation to adopt user-centric, agile, and open practices.

[1] For the purpose of this Request for Proposal, digital disciplines are considered skills, competencies, and experience in fields such as product management, delivery management, software development, development operations (“DevOps”), data science, visual and interaction design, technical architecture, security engineering, digital performance analysis, content design, behavioural science, data visualization, user experience research, and user-centered design. Teams will also include policy, communications and other specialists.

Access and terms of use

Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on Buyandsell.gc.ca/tenders, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through Buyandsell.gc.ca/tenders.

This Government of Canada tender notice or tender award carries an Open Government Licence - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Buyandsell.gc.ca Terms and Conditions for more information.

Solicitation Documents

FileAmendment numberLanguageUnique Download Event (English page)Date added
19-130_npp_eng.pdf000English- 2018-08-31
19-130_npp_fra.pdf000French- 2018-08-31
19-130_rfp_eng.pdf001English- 2018-08-31
19-130_rfp_fra.pdf001French- 2018-08-31
19-130_questions_and_answers_eng_-_version_1.pdf002English- 2018-09-12
19-130_questions_and_answers_fra_-_version_1.pdf002French- 2018-09-12
19-130_questions_and_answers_eng_-_version_2.pdf003English- 2018-09-13
19-130_questions_and_answers_fra_-_version_2.pdf003French- 2018-09-13
19-130_open_house_-_portes_ouvertes.pdf004English- 2018-09-19
19-130_open_house_-_portes_ouvertes.pdf004French- 2018-09-19
19-130_questions_and_answers_eng_-_version_3.pdf005English- 2018-09-20
19-130_questions_and_answers_fra_-_version_3.pdf005French- 2018-09-20
19-130_questions_and_answers_eng_-_version_4.pdf006English- 2018-09-24
19-130_questions_and_answers_fra_-_version_4.pdf006French- 2018-09-24
19-130_questions_and_answers_eng_-_version_5.pdf007English- 2018-09-26
19-130_questions_and_answers_fra_-_version_5.pdf007French- 2018-09-26
19-130_questions_and_answers_eng_-_version_6.pdf008English- 2018-09-27
19-130_questions_and_answers_fra_-_version_6.pdf008French- 2018-09-27
19-130_questions_and_answers_eng_-_version_7.pdf009English- 2018-10-01
19-130_questions_and_answers_fra_-_version_7.pdf009French- 2018-10-01
19-130_rfp_eng_-_amendment_1.pdf010English- 2018-10-05
19-130_rfp_fra_-_amendment_1.pdf010French- 2018-10-05
130_question_and_answers_fr_version.pdf011French- 2018-10-15
130_questions_and_answers_en_verison.pdf011English- 2018-10-15
19-130_questions_and_answers_oct_16_2018-english.pdf012English- 2018-10-17
19-130_questions_and_answers_oct_16_2018-french.pdf012French- 2018-10-17
19-130_questions_and_answers_oct_19_2018-english.pdf013English- 2018-10-22
19-130_questions_and_answers_oct_19_2018-french.pdf013French- 2018-10-22
19-130_questions_and_answers_1_-_73_oct_22_2018_english.pdf014English- 2018-10-23
19-130_questions_and_answers_1_-_73_oct_22_2018_french.pdf014French- 2018-10-23

Attachments

FileAmendment numberLanguageUnique Download Event (English page)Date added
19-130_rfp_eng.docxNot availableEnglish- 2018-08-31
19-130_rfp_fra.docxNot availableFrench- 2018-08-31
19-130_rfp_eng_-_amendment_1.docxNot availableEnglish- 2018-10-05
19-130_rfp_fra_-_amendment_1.docxNot availableFrench- 2018-10-05
24062-19-130_amendment_2_summary_changes_oct_25_2018_-_bilingual.pdfNot availableBilingual- 2018-10-26
24062-19-130_rfp_amendment_2_-_oct_25_2019_changes_tracked_-_fr.pdfNot availableFrench- 2018-10-26
24062-19-130_rfp_amendment_2_oct_25_2018-_changes_tracked_-_en.pdfNot availableEnglish- 2018-10-26
24062-19-130_rfp_amendment_2_oct_25_2018-_final_version_-_en.pdfNot availableEnglish- 2018-10-26
24062-19-130_rfp_amendment_2_oct_25_2018_-_final_version_fr.pdfNot availableFrench- 2018-10-26