Video Transcription Services (CSPS-1415-RFP-NL-0984)

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Tender Notice


Publishing status
Days to closing
6 years 3 months ago


Publication date
Amendment date
Date closing
2015/02/11 14:00 Eastern Standard Time (EST)


Reference number
Solicitation number
Region of opportunity
Region of delivery
National Capital Region
Notice type
Invitation to Tender (ITT)
Trade agreement
  • Agreement on Internal Trade (AIT)
Tendering procedure
Procurement entity
Canada School of Public Service
End user entity
Canada School of Public Service

Contact Information

Contact name
Lafortune, Nathalie
Contact phone
Contact address
373, Sussex Drive
(Mail Room / Salle de courrier)
De La Salle Campus, Ottawa, ON
K1A 6Z2


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The Canada School of Public Service (The School) requires the services of a contractor to provide with intelligent verbatim transcripts of client-supplied audio/video into text on an as and when requested basis. 

The School plays an integral role in the delivery of the Government of Canada’s Policy on Learning, Training and Development by serving common learning and development needs of public service employees across Canada. Armchair discussions and other speaking events are conducted at the School and these oral presentations will often require transcription into text in order to create closed captions.  The School needs the expertise of an external resource to provide intelligent verbatim transcripts of audio/video.  

The contractor will provide the Project Authority with intelligent verbatim audio or video transcripts on an “as and when requested” basis in the language of the audio or video (English and/or French) into Word format. The intended use of these files is to create closed captioning to meet WCAG 2.0 AA compliance standards for audio and video. It is estimated that there will be up to 30 one-hour events to transcribe and describe as well as more than 15 3-10 minute video pieces or more.

The Contractor must have the ability to transcribe from a variety of audio and video formats including CD/DVD, MP3 and other digital audio formats.

The Contractor must be equipped to receive audio/video files via courier, email, and/ or via the Internet (ftp, web cast).

The authorized user for this requirement is the Canada School of Public Service.

The period of the contract is from the contract date to March 31, 2018, inclusively.

There is a security requirement associated with this requirement. For additional information, consult Part 6 - Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses. For more information on personnel and organization security screening or security clauses, bidders should refer to the Canadian Industrial Security Directorate (CISD), Industrial and Security Program of Public Works and Government Services Canada ( website.

Bidders must provide a list of names, or other related information as needed, pursuant to section 01 of Standard Instructions 2003.

Bidders in receipt of a pension or a lump sum payment must provide the required information as detailed in article 3 of Part 2 of the bid solicitation.

The requirement is subject to the provisions of the Agreement on Internal Trade (AIT).

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Solicitation Documents

FileAmendment numberLanguageUnique Download Event (English page)Date added
dds_services_de_transcription_de_videos.pdf000French- 2014-12-30
rfp_video_translation_services_for_non-live_events.pdf000English- 2014-12-30


FileAmendment numberLanguageUnique Download Event (English page)Date added
amendment_001_csps-rfp-1415-nl-0984_video_transcription_services.pdfNot availableEnglish- 2015-01-05
modification_001_csps-rfp-1415-nl-0984_services_de_transcription_de_videos.pdfNot availableFrench- 2015-01-05
amendment_002_csps-rfp-1415-nl-0984_video_transcription_services.pdfNot availableEnglish- 2015-01-12
amendment_002_csps-rfp-1415-nl-0984_video_transcription_services_fr.pdfNot availableFrench- 2015-01-12
amendment_003_csps-rfp-1415-nl-0984_video_transcription_services_bil.pdfNot availableBilingual- 2015-01-26
amendment_004_csps-rfp-1415-nl-0984_bil.pdfNot availableBilingual- 2015-01-29
amendment_005_csps-rfp-1415-nl-0984_bil.pdfNot availableBilingual- 2015-02-03

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