No access to Tender Management Application and the Standing Offer and Supply Arrangements Application – Planned weekend service interruptions

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November 3, 2021 - Ottawa - Please be advised that Internal Credential Management (ICM) has planned service interruptions that will result in intermittent downtimes. As a result, this will affect all Government myKey users starting Friday, November 5, to Sunday, November 7, 2021.

Impacts to myKey users

During the service interruptions, myKey users will not be able to:

  • sign in using their myKey to create, amend, or publish tender notices on the Tender Management Application (TMA)
  • sign in using their myKey to manage agreements records on the Standing Offers and Supply Arrangements Application (SOSA App)

Please note that there will be no impact to the following:

  • the tender publication schedule - TMA will continue to publish tenders and amendments according to the usual publication schedule
  • website - site visitors will continue to be able to view published tenders on


If you have a question concerning please see the Tender Contacts page and for a question concerning TMA, please consult the Tender Management Application Contacts page.

For general inquiries relating to procurement, please Contact Us.

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