No access to Tender Management Application and the Standing Offer and Supply Arrangements Application

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May 13, 2022 - Ottawa - Please be advised that Internal Credential Management (ICM) has a planned service maintenance that will affect all myKey users between the period of 5:00 am EDT to 9:00 am EDT Sunday, May 15, 2022.

Impacts to myKey users

During the service maintenance, myKey users will not be able to:

  • sign in using their myKey to create, amend, or publish tender notices on the Tender Management Application (TMA)
  • sign in using their myKey to manage agreements records on the Standing Offers and Supply Arrangements Application (SOSA App)

Please note that there will be no impact to the following:

  • the tender publication schedule - TMA will continue to publish tenders and amendments according to the usual publication schedule
  • website - site visitors will continue to be able to view published tenders on


If you have a question concerning please see the Tender Contacts page and for a question concerning TMA, please consult the Tender Management Application Contacts page.

For general inquiries relating to procurement, please Contact Us.

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