Changes Coming to GCaccounts – Planned service interruption

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August 17, 2022 - Ottawa - Please be advised that GCaccounts has a planned service interruption that will affect all users between the period of 8:00 pm, Wednesday August 17 EDT to 7:00 am EDT, Thursday August 18, 2022. is updating its accounts system for the Tender Management and the Standing Offer and Supply Arrangement Applications. This accounts update will now allow users to use Microsoft Edge and Google Chrome browsers to access these applications. Internet Explorer will still be a supported browser for our applications.

Users that sign-in with myKEY will not need to re-register for an account.

Users that sign-in with GCKey for their accounts will have to re-register for an account once the update is live. For assistance with registration, please see the following guide.

Impacts to myKEY/GCkey users during the service interruption

During the service maintenance, myKEY/GCkey users will not be able to:

  • sign in using their myKEY/GCkey to create, amend, or publish tender notices on the Tender Management Application (TMA)
  • sign in using their myKEY/GCkey to manage agreements records on the Standing Offers and Supply Arrangements Application (SOSA App)

Please note that there will be no impact to the following:

  • the tender publication schedule - TMA will continue to publish tenders and amendments according to the usual publication schedule
  • website - site visitors will continue to be able to view published tenders on

If you have any concerns regarding the new GCaccounts, please reach out to

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