Facial Recognition Solution (B7059-180321/A)

New! CanadaBuys is here! Suppliers register today!

Register now to ensure you transition to doing business with the new Government of Canada procurement service. Click here to get started.

Tender Notice


Publishing status


Publication date
Amendment date
Date closing
2018/07/09 14:00 Eastern Daylight Time (EDT)


Reference number
Solicitation number
Region of delivery
National Capital Region
Notice type
Letter of Interest (LOI)/Request for Information (RFI)
Trade agreement
  • None
Tendering procedure
All interested suppliers may submit a bid
Competitive procurement strategy
Best Overall Proposal
Procurement entity
Public Works and Government Services Canada
End user entity
Citizenship and Immigration Canada

Contact Information

Contact name
Hradecky, Michael
Contact email
Contact phone
(613) 408-4180 ( )
Contact fax
( ) -
Contact address
Terrasses de la Chaudière 4th Floor
10 Wellington Street
K1A 0S5

Find Out Who Is Interested In This Tender

Are you looking for partnering opportunities or thinking about bidding? Find out who is interested in the tender and add your name to the List of Interested Suppliers.

Important: The LIS for a specific tender notice does not replace or affect the tendering procedures in place for the procurement. Businesses are still required to respond to bid solicitations and to compete based on established bid criteria. For more information please read the List of Interested Suppliers Terms of Use.

Access the List of Interested Suppliers for this tender


The following statistics are only for the English page and are provided in close to real time. To calculate the total activity for a tender notice, you will need to add the English and French statistics.

Page views
(English page)
Unique page views
(English page)
Tender notice updates
Get notifications for this tender notice:
e-mail   RSS feed   Atom feed
For more information on notifications, visit the Follow Opportunities page.


Trade Agreement: NONE
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Facial Recognition Solution (FRS)

Hradecky, Michael
Telephone No. - (613) 408-4180 


The purpose of this notice is to advise the industry of the Facial Recognition Solution Development, Operations, Maintenance and Support requirement for the Immigration, Refugees and Citizenship Canada (IRCC), the Request for Information (RFI) #1 publication, and the subsequent Engagement activities.

Requirement Description

Facial Recognition, as a biometric, is an important part of the Passport Programs passport entitlement process and fraud management strategy. Increasing the integrity of the passport issuance process is a key component of Canadas mandate. 

Canada through this RFI process would like to solicit input from industry to better define its requirements on its future plans for FRS and to solicit feedback on the subsequent engagement activities. It is also an opportunity to obtain additional information pertaining to the evolving technology in the Facial Recognition industry. 

Canadas objective of this RFI is to obtain a better understanding of the available technical and operational solutions that could be incorporated into developing a new, upgraded, or enhanced FRS. Canada will use the RFI to decide what procurement strategy will be adopted for the FRS project. Other factors such as project management, integration, accountability, quality control, and risk mitigation will play a role in deciding how a future procurement process may be conducted.

This is projected to be a complex multi-year requirement composed of closely linked components. After gathering and reviewing the industrys comments and recommendations, there may be a possibility for Canada to initiate a second RFI process. 

Request for Information #1

The purpose of this RFI is to inform industry of IRCC's requirement for the Facial Recognition System and to provide industry an opportunity to provide feedback on the requirement and subsequent engagement activities.  This feedback will assist Canada initiating a dialogue about the requirements and possible solutions. 

This RFI also contains specific questions addressed to the industry to identify future technologies, best practices and innovative business or service models.  Detailed written responses will enable Canada to consider industry perspectives in the development of the Facial Recognition System requirement and the eventual Request for Proposals.

Nature of this Request for Information

This is not a bid solicitation. This RFI will not result in the award of any contract. Potential suppliers of any goods or services described in this RFI should not reserve stock or facilities, nor allocate resources, as a result of any information contained in this RFI. Nor will this RFI result in the creation of any source list. Therefore, whether or not any potential supplier responds to this RFI, it will not preclude that supplier from participating in any future procurement. Also, the procurement of any of the goods and services described in this RFI will not necessarily follow this RFI. This RFI is simply intended to solicit feedback from industry with respect to the subject matter described in this RFI.

Response Costs

Canada will not reimburse any organization for expenses incurred in responding to this RFI including, but not limited to, expenses incurred for participating in subsequent Engagement Activities.

Follow-up Activity

This RFI #1 is part of Industry Engagement Phase 1, and will be followed by separate One-on-One Sessions.

Communication with Industry

During the Engagement Activities subsequent to this RFI, the Contracting Authority may communicate with registered Industry Participants through direct email rather than by posting additional notices on the GETS.


All enquiries and other communications related to this RFI and associated Industry Engagement activities shall be directed exclusively to the Public Works and Government Services Canada Contracting Authority.  Since this is not a bid solicitation, Canada will not necessarily respond to enquiries in writing or by circulating answers to all respondents; however, respondents with questions regarding this RFI may direct their enquiries to:

Contracting Authority: Michael Hradecky
Public Works and Government Services Canada
Les Terrasses de la Chaudière
10, rue Wellington Street, 4th Floor 
Gatineau, Québec

Email Address: michael.hradecky@tpsgc-pwgsc.gc.ca
Telephone: 613-408-4180

The use of e-mail to communicate is preferred.

Documents may be submitted in either official language of Canada.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Access and terms of use

Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on Buyandsell.gc.ca/tenders, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through Buyandsell.gc.ca/tenders.

This Government of Canada tender notice or tender award carries an Open Government Licence - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Buyandsell.gc.ca Terms and Conditions for more information.

Support for smaller businesses

If you have questions specific to this procurement, please contact the Contracting Authority (see the "Contact Information" section above).

If you need help understanding the federal procurement process or registering as a supplier, contact the Office of Small and Medium Enterprises. We have a network of offices across Canada.

Solicitation Documents

FileAmendment numberLanguageUnique Download Event (English page)Date added
ABES.PROD.PW__XS.B002.E33520.EBSU000.PDF000English- 2018-05-08
ABES.PROD.PW__XS.B002.F33520.EBSU000.PDF000French- 2018-05-08
ABES.PROD.PW__XS.B002.E33520.EBSU001.PDF001English- 2018-05-14
ABES.PROD.PW__XS.B002.F33520.EBSU001.PDF001French- 2018-05-14
ABES.PROD.PW__XS.B002.E33520.EBSU002.PDF002English- 2018-05-15
ABES.PROD.PW__XS.B002.F33520.EBSU002.PDF002French- 2018-05-15
ABES.PROD.PW__XS.B002.E33520.EBSU003.PDF003English- 2018-06-15
ABES.PROD.PW__XS.B002.F33520.EBSU003.PDF003French- 2018-06-15
ABES.PROD.PW__XS.B002.E33520.EBSU004.PDF004English- 2018-06-22
ABES.PROD.PW__XS.B002.F33520.EBSU004.PDF004French- 2018-06-22
ABES.PROD.PW__XS.B002.E33520.EBSU005.PDF005English- 2018-06-29
ABES.PROD.PW__XS.B002.F33520.EBSU005.PDF005French- 2018-06-29

Related Tender Notices