"HRP - RHP" RFI - Phoenix Pay Stabilization - HR Processes (EN920-190988/C)

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Tender Notice


Publishing status


Publication date
Amendment date
Date closing
2018/10/23 14:00 Eastern Daylight Time (EDT)


Reference number
Solicitation number
Region of delivery
Alberta, British Columbia, Manitoba, National Capital Region, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon
Notice type
Letter of Interest (LOI)/Request for Information (RFI)
Trade agreement
  • Canada-Colombia Free Trade Agreement
  • Canada-Peru Free Trade Agreement (CPFTA)
  • North American Free Trade Agreement (NAFTA)
  • World Trade Organization-Agreement on Government Procurement (WTO-AGP)
  • Canada-Panama Free Trade Agreement
  • Canada-Korea Free Trade Agreement (CKFTA)
  • Canadian Free Trade Agreement (CFTA)
  • Comprehensive Economic and Trade Agreement (CETA)
Tendering procedure
All interested suppliers may submit a bid
Competitive procurement strategy
N/A - P&A/LOI Only
Procurement entity
Public Works and Government Services Canada
End user entity
Public Works and Government Services Canada

Contact Information

Contact name
Godard(681xe), Mario
Contact email
Contact phone
(613) 818-0360 ( )
Contact fax
(819) 956-2675
Contact address
Special Procurement Initiative Dir
Dir. des initiatives speciales
Terrasses de la Chaudière 4th Floor
10 Wellington Street

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Trade Agreement: CETA / WTO-AGP / NAFTA / CFTA / FTAs with Peru / Colombia / Panama / Korea
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: N/A - P&A/LOI Only
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

"HRP - RHP"  RFI - Phoenix Pay Stabilization - HR Processes 

Godard(681xe), Mario
Telephone No. - (613) 818-0360 (    )
Fax No. - (819) 956-2675 (    )


Purpose and Nature of this RFI 

This RFI is a consultation initiative by which Public Services and Procurement Canada (PSPC) is requesting Industry feedback on solutions that may exist that will support Canada in achieving pay stabilization. Following this, Canada may use that industry feedback to advance one or a series of Request for Proposals (RFPs) with the focus on the ability to deliver the solution.

The objective of this RFI is to request information from Industry that addresses the concise problem statement presented here, in a challenge format.

This RFI is neither a call for tender nor a Request for Proposal (RFP). No agreement or contract will be entered into directly pursuant to this RFI. The issuance of this RFI is not to be considered in any way a commitment by the Government of Canada, nor as authority to potential respondents to undertake any work that could be charged to Canada. This RFI is not to be considered as a commitment by Canada to issue a subsequent solicitation or award contract(s) for the work described herein.

RFI Challenge Question for Industry

HR Process and Data Edit review - The design of the Phoenix system requires that data be fed from HR systems into the Phoenix system or directly entered into Phoenix by compensation advisors. The various HR Systems interfacing with the Phoenix Pay System have different architectures and different front end system edits which have a direct influence on the quality of the HR data being transmitted to Phoenix and ultimately on the pay cheque of employees.

Over the course of the last two years while operating a new payroll system and a new consolidated compensation process operation, the Government of Canada has identified HR Process Transformation as an area that requires strengthening in order to stabilize and subsequently optimize its HR-to-Pay process. The Government of Canada has also identified that the front end system edits vary from environment to environment and that enhancing and standardizing these edits would result in a positive impact on paycheque accuracy. 

Canada is seeking innovative approaches within the HR business area that have enabled large public and private sector organizations to effectively and efficiently perform HR functions that have led to positive downstream payroll implications.

Canada is interested in receiving information that highlights:
a. How large public and private sector organizations assess and measure the timeliness of HR information to improve their HR-to-Pay processes in order to ensure that the HR information feeds the downstream payroll system on a timely basis so that the payroll system enables on time and accurate payment to employees; additionally how the impact of such timeliness of data is measured;
b. How the upstream HR transformations that large public sector organizations have undergone in an effort to streamline their HR-to-Pay processes have impacted the efficiency of their HR-to-Pay Processes and how they measure such impacts;
c. How large scale public and private sector organizations are using portal technology in conjunction with their ERP technology to introduce workflow in to their HR-to-Pay processes; and
d. Proven track records in undertaking HR-to-Pay transformation in large public sector organization.

Please see the RFI document for additional details. 

Response Costs: Respondents will not be reimbursed for any costs incurred by participating in this RFI. 

Documents may be submitted in either official language of Canada.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

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Support for smaller businesses

If you have questions specific to this procurement, please contact the Contracting Authority (see the "Contact Information" section above).

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Solicitation Documents

FileAmendment numberLanguageUnique Download Event (English page)Date added
ABES.PROD.PW__XE.B681.E33825.EBSU000.PDF000English- 2018-09-24
ABES.PROD.PW__XE.B681.F33825.EBSU000.PDF000French- 2018-09-24
ABES.PROD.PW__XE.B681.E33825.EBSU001.PDF001English- 2018-09-25
ABES.PROD.PW__XE.B681.F33825.EBSU001.PDF001French- 2018-09-25

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HRP-RHP Stream 3 - Lowering the Queue RFP (EN920-190988/004/XE) CAD 145 247.38 Public Works and Government Services Canada 2019/05/28
HRP-RHP Stream 3 - Lowering the Queue RFP (EN920-190988/003/XE) CAD 203 400.00 Public Works and Government Services Canada 2019/05/28
HRP-RHP Stream 7 - Accelerator Services RFP (EN920-190988/005/XE) CAD 4 989 656.25 Public Works and Government Services Canada 2020/02/27

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