Greener Homes Homeowner Management System (23240-210523/A)

New! CanadaBuys is here! Suppliers register today!

Register now to ensure you transition to doing business with the new Government of Canada procurement service. Click here to get started.

Tender Notice - Letter of Interest (LOI)/Request for Information (RFI)




Publication date
Amendment date
Date closing
2021/01/25 14:00 Eastern Standard Time (EST)


Region of delivery
  • Alberta
  • British Columbia
  • Manitoba
  • National Capital Region
  • New Brunswick
  • Newfoundland and Labrador
  • Northwest Territories
  • Nova Scotia
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon
End user entity
Natural Resources Canada
Procurement entity
Public Works and Government Services Canada
Tendering procedure
All interested suppliers may submit a bid
Competitive procurement strategy
N/A - P&A/LOI Only
Trade agreement
  • None
Reference number
Solicitation number


Trade Agreement: NONE
Tendering Procedures: All interested suppliers may submit a bid
Competitive Procurement Strategy: N/A - P&A/LOI Only
Comprehensive Land Claim Agreement: Yes
Nature of Requirements: 

Natural Resources Canada (NRCan) Greener Homes Program

This RFI is neither a call for tender nor an RFP. No agreement or contract will be entered into based on this RFI. The issuance of this RFI is not to be considered in any way a commitment by the Government of Canada, nor as authority to potential respondents to undertake any work that could be charged to the Government of Canada. This RFI is not to be considered as a commitment to issue a subsequent solicitation or award a contract(s) for the work described herein. As a result, potential suppliers of any goods or services described in this RFI should not reserve stock or facilities, nor allocate resources, as a result of any information contained in this RFI. This RFI is simply intended to solicit feedback from industry with respect to the matters described in this RFI.

Under the 2020 Speech from the Throne and the Fall Economic Statement, the Government of Canada committed to help Canadians undertake retrofits on their homes to make them more energy efficient and climate resilient.  A program is under development to provide resources to homeowners and landlords so that they can become more aware of their dwellings’ energy performance and, using this information, apply for incentives that will help them improving home energy efficiency and resiliency. Specifically, over six years, NRCan will deliver:
• Up to one million free (subsidized) EnerGuide home energy assessments for Canadians who are interested in understanding how to improve their homes’ energy and emissions performance. 
• Up to 700,000 homeowners/landlords grants (up to $5000) for eligible retrofit activities and high-efficiency products based on the results of an EnerGuide assessment. 

NRCan intends to engage one (or at NRCan’s option, several) contractors to help deliver tools to support the Greener Homes Program for the 2021 - 2027 period.  The purpose of this RFI is to seek information relating to the capacity of industry to deliver certain program components  specifically regarding the management of homeowner engagement with NRCan’s Greener Homes Program.   Any system developed under the Greener Homes program must be able to maintain and, if possible enhance service offerings with regards to data transfers to provinces, territories and utilities to support their efforts to reduce greenhouse gas reduction in the residential sector.


The components of this system as envisaged are as follows:

• Develop and Manage Greener Homes Portal
• Develop and Provide Help Desk and Technical Support Platform Provide Help-Desk Customer Services
• Provide Application Processing and Payment Adjudication Services
• Implementation Planning
• Quality and Risk Management
• Program Management and Reporting Services  

All tools will need to meet Official Language, Security, and Accessibility Standards.


The objective of this RFI is to gain insight into current industry capacity and capabilities in order to help the Government of Canada structure a procurement process that facilitates access, encourages competition and results in best value for Canadians. 

All enquiries and other communications regarding this RFI and associated industry engagement activities must be submitted exclusively to the Contracting Authority.

This PWGSC office provides procurement services to the public in both official languages.

Documents may be submitted in either official language of Canada.

The Crown retains the right to negotiate with suppliers on any procurement.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Contact information

Contact name
Henry, Matthew
Contact email
Contact phone
(613) 415-6702 ( )
Contact address
errasses de la Chaudière 4th Floor
Terrasses de la Chaudière 4e étage
10 Wellington Street
10, rue Wellington
K1A 0S5


Get notifications for this tender notice:
Email notification   RSS feed   Atom feed
For more information on notifications, visit the Follow Opportunities page.

Find out who is interested in this tender

Are you looking for partnering opportunities or thinking about bidding? Find out who is interested in the tender and add your name to the List of Interested Suppliers.

Important: The LIS for a specific tender notice does not replace or affect the tendering procedures in place for the procurement. Businesses are still required to respond to bid solicitations and to compete based on established bid criteria. For more information please read the List of Interested Suppliers Terms of Use.

Access the List of Interested Suppliers for this tender


The following statistics are only for the English page and are provided in close to real time. To calculate the total activity for a tender notice, you will need to add the English and French statistics.

Page views
(English page)
Unique page views
(English page)

Support for smaller businesses

If you have questions specific to this procurement, please contact the Contracting Authority identified in the “Contact information” section of this tender notice.

If you need help understanding the federal procurement process or registering as a supplier, contact the Office of Small and Medium Enterprises. We have a network of offices across Canada.

Access and terms of use

Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on, the authoritative location for GC tenders.

You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through

This Government of Canada tender notice or tender award carries an Open Government Licence - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Terms and Conditions for more information.

Solicitation documents

FileAmendment numberLanguageUnique download event (English page)Date added
ABES.PROD.PW_NGT.B001.E38866.EBSU000.PDF000English- 2021-01-05
ABES.PROD.PW_NGT.B001.F38866.EBSU000.PDF000French- 2021-01-05
ABES.PROD.PW_NGT.B001.E38866.EBSU001.PDF001English- 2021-01-12
ABES.PROD.PW_NGT.B001.F38866.EBSU001.PDF001French- 2021-01-12
ABES.PROD.PW_NGT.B001.E38866.EBSU002.PDF002English- 2021-01-13
ABES.PROD.PW_NGT.B001.F38866.EBSU002.PDF002French- 2021-01-13
ABES.PROD.PW_NGT.B001.E38866.EBSU003.PDF003English- 2021-01-14
ABES.PROD.PW_NGT.B001.F38866.EBSU003.PDF003French- 2021-01-14
ABES.PROD.PW_NGT.B001.E38866.EBSU004.PDF004English- 2021-01-18
ABES.PROD.PW_NGT.B001.F38866.EBSU004.PDF004French- 2021-01-18
ABES.PROD.PW_NGT.B001.E38866.EBSU005.PDF005English- 2021-01-20
ABES.PROD.PW_NGT.B001.F38866.EBSU005.PDF005French- 2021-01-20