Contact Centre Services (A0340-194484/A)
Tender Notice - Notice of Proposed Procurement (NPP)
- Publication date
- Amendment date
- Date closing
- 2020/09/30 14:00 Eastern Daylight Time (EDT)
- Region of delivery
- British Columbia
- National Capital Region
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Prince Edward Island
- End user entity
- Aboriginal Affairs & Northern Development Canada
- Procurement entity
- Public Works and Government Services Canada
- Tendering procedure
- The bidder must supply Canadian goods and/or services
- Competitive procurement strategy
- Best Overall Proposal
- Trade agreement
- Set-Aside Program for Aboriginal Business (SPAB)
- Reference number
- Solicitation number
Trade Agreement: Set-Aside Program for Aboriginal Business (SPAB) Tendering Procedures: The bidder must supply Canadian goods and/or services Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: Contact Centre Services Public Service and Procurement Canada (PSPC), on behalf of Indigenous and Northern Affairs Canada, Crown Indigenous Relations and Northern Affairs Canada (INAC/CIRNA) has a requirement for the provision of toll-free 24-hour Crisis Line Services for the Indigenous population. The period of contract is two (2) years with two one-year option periods. There are security requirements associated with this requirement. For additional information, consult Part 6 - Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses. For more information on personnel and organization security screening or security clauses, Bidders should refer to the Contract Security Program of Public Works and Government Services Canada (http://www.tpsgc-pwgsc.gc.ca/esc-src/introduction-eng.html) website. The requirement is limited to Canadian goods and/or services. This procurement is set aside under the federal government Procurement Strategy for Aboriginal Business. For more information on Aboriginal business requirements of the Set-aside Program for Aboriginal Business, refer to Annex 9.4 of the Supply Manual. Delivery Date: Above-mentioned The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada.
- Contact name
- Westall, Susan
- Contact email
- Contact phone
- (819) 664-7846 ( )
- Contact address
360 Albert St./ 360, rue Albert 12th Floor / 12ième étage Ottawa Ontario K1A 0S5
Find out who is interested in this tender
Are you looking for partnering opportunities or thinking about bidding? Find out who is interested in the tender and add your name to the List of Interested Suppliers.
Access the List of Interested Suppliers for this tender
The following statistics are only for the English page and are provided in close to real time. To calculate the total activity for a tender notice, you will need to add the English and French statistics.
- Page views
- Unique page views
Support for smaller businesses
If you have questions specific to this procurement, please contact the Contracting Authority identified in the “Contact information” section of this tender notice.
If you need help understanding the federal procurement process or registering as a supplier, contact the Office of Small and Medium Enterprises. We have a network of offices across Canada.
Government of Canada (GC) tender notices and awards, solicitation documents and tender attachments are available free of charge and without registration on Buyandsell.gc.ca/tenders, the authoritative location for GC tenders.
You may have received this tender notice or award through a third-party distributor. The Government of Canada is not responsible for any tender notices and/or related documents and attachments not accessed directly through Buyandsell.gc.ca/tenders.
This Government of Canada tender notice or tender award carries an Open Government Licence - Canada that governs its use. Related solicitation documents and/or tender attachments are copyright protected. Please refer to the section about Commercial Reproduction in the Buyandsell.gc.ca Terms and Conditions for more information.