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The Canada-United States-Mexico Agreement (CUSMA) replaced the North American Free Trade Agreement (NAFTA) on July 1, 2020. Canadian procurements are not subject to any procurement obligations under CUSMA.

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  • GCTender Notice SHARED SERVICES CANADA - SERVICE DESK SERVICES MANAGED SERVICE (2B0KB40545)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-20-00918344
    Publishing status
    Active
    Publication date
    2020-06-22
    Amendment date
    2020-07-09
    Date closing
    2020-07-31 14:00 Eastern Daylight Time (EDT)
    GSIN description
    • T000K: Telephone Services / Contact Centre Services
    Notice type
    Request for Proposal (RFP)
    Procurement entity
    Shared Services Canada
    Region of opportunity
    Canada
    Region of delivery
    Canada
  • GCTender Notice Request for Proposals (RFP) – Contact Centre as a Service  (2020-TF-004)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-20-00907010
    Publishing status
    Expired
    Publication date
    2020-02-13
    Amendment date
    2020-02-27
    Date closing
    2020-03-09 14:00 Central Standard Time (CST)
    GSIN description
    • N5805: Telephone and Telegraph Equipment
    • N5805041: Telephone Call Detail Recording Systems
    • D301BB0: Cloud Technology
    • T000K: Telephone Services / Contact Centre Services
    • S002AC: Telephone/Station Message Call Detail Recording Services
    • S002A: Telephone Services
    • N5805042: Telephones, Cellular
    Notice type
    Request for Proposal (RFP)
    Procurement entity
    Farm Credit Corporation Canada
    Region of opportunity
    Canada
    Region of delivery
    Saskatchewan
  • GCTender NoticeARCHIVED Call Centre Services (QD003-197452/A)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-KIN-655-7733
    Publishing status
    Awarded
    Publication date
    2019-01-22
    Amendment date
    2019-02-14
    Date closing
    2019-02-19 14:00 Eastern Standard Time (EST)
    GSIN description
    • T000K: Telephone Services / Contact Centre Services
    Notice type
    Notice of Proposed Procurement (NPP)
    Procurement entity
    Public Works and Government Services Canada
    Region of opportunity
    Region of delivery
    Ontario
  • GCTender NoticeARCHIVED Managed Services Contact Center (ECTD-ITQ-16-0192)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-17-00805262
    Publishing status
    Awarded
    Publication date
    2017-11-24
    Amendment date
    2017-12-28
    Date closing
    2018-01-05 14:00 Eastern Daylight Time (EDT)
    GSIN description
    • T000K: Telephone Services / Contact Centre Services
    Notice type
    Invitation to Tender (ITT)
    Procurement entity
    Elections Canada
    Region of opportunity
    Canada
    Region of delivery
    National Capital Region
  • GCTender Notice REQUEST FOR QUALIFICATIONS (RFQ) 1 800 O-Canada Contact Centre Services (G9292-170324/C)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-CY-007-75582
    Publishing status
    Expired
    Publication date
    2018-10-05
    Amendment date
    2018-11-09
    Date closing
    2018-11-16 14:00 Eastern Standard Time (EST)
    GSIN description
    • D399AB: Professional Services, Telecommunications
    • M119A: Operation of a Government Service Program
    • R019BF: Human Resource Services, Business Consulting/Change Management; Project Management Services
    • R019F: Consulting Services
    • R199IP: Personnel Management: Staffing
    • R201BA: Temporary Help Services - Professional and Technical
    • R201E: Temporary Help, N.E.S.
    • S002A: Telephone Services
    • T000A: Communication Telemarketing
    • T000E: Communication Program/Project Implementation
    • T000K: Telephone Services / Contact Centre Services
    • T000M: Information Dissemination Service
    Notice type
    Letter of Interest (LOI)/Request for Information (RFI)
    Procurement entity
    Public Works and Government Services Canada
    Region of opportunity
    Region of delivery
    Alberta, British Columbia, Manitoba, National Capital Region, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon
  • GCTender Notice 1-800 O-CANADA - NOTICE OF SECURITY SPONSORSHIP (G9292-170324/B)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-CY-007-75107
    Publishing status
    Expired
    Publication date
    2018-07-16
    Amendment date
    2018-07-30
    Date closing
    2018-10-16 14:00 Eastern Daylight Time (EDT)
    GSIN description
    • D399AB: Professional Services, Telecommunications
    • M119A: Operation of a Government Service Program
    • R019BF: Human Resource Services, Business Consulting/Change Management; Project Management Services
    • R019F: Consulting Services
    • R201BA: Temporary Help Services - Professional and Technical
    • R201E: Temporary Help, N.E.S.
    • S002A: Telephone Services
    • T000A: Communication Telemarketing
    • T000E: Communication Program/Project Implementation
    • T000K: Telephone Services / Contact Centre Services
    • T000M: Information Dissemination Service
    Notice type
    Letter of Interest (LOI)/Request for Information (RFI)
    Procurement entity
    Public Works and Government Services Canada
    Region of opportunity
    Region of delivery
    Alberta, British Columbia, Manitoba, National Capital Region, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon
  • GCTender Notice OPERATE A TIPSTER LINE FOR THE REPORTING OF ILLEGAL FISHING ACTIVITY (F5211-180148)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-18-00827429
    Publishing status
    Expired
    Publication date
    2018-05-10
    Amendment date
    2018-05-23
    Date closing
    2018-05-24 14:00 Atlantic Daylight Time (ADT)
    GSIN description
    • T000K: Telephone Services / Contact Centre Services
    Notice type
    Advance Contract Award Notice (ACAN)
    Procurement entity
    Fisheries and Oceans Canada
    Region of opportunity
    Canada
    Region of delivery
    Newfoundland and Labrador
  • GCTender Notice Telephone Services/Contact Centre Services (G9292-170324/A)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-CY-007-74570
    Publishing status
    Expired
    Publication date
    2018-03-12
    Amendment date
    2018-04-05
    Date closing
    2018-04-05 14:00 Eastern Daylight Time (EDT)
    GSIN description
    • D399AB: Professional Services, Telecommunications
    • M119A: Operation of a Government Service Program
    • R019BF: Human Resource Services, Business Consulting/Change Management; Project Management Services
    • R019F: Consulting Services
    • R199IP: Personnel Management: Staffing
    • R201BA: Temporary Help Services - Professional and Technical
    • R201E: Temporary Help, N.E.S.
    • S002A: Telephone Services
    • T000A: Communication Telemarketing
    • T000E: Communication Program/Project Implementation
    • T000K: Telephone Services / Contact Centre Services
    • T000M: Information Dissemination Service
    Notice type
    Letter of Interest (LOI)/Request for Information (RFI)
    Procurement entity
    Public Works and Government Services Canada
    Region of opportunity
    Region of delivery
    Alberta, British Columbia, Manitoba, National Capital Region, New Brunswick, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon
  • GCTender NoticeARCHIVED Cancelled (ECTD-ITQ-16-0192)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-17-00805135
    Publishing status
    Cancelled
    Publication date
    2017-11-24
    Amendment date
    None
    Date closing
    2018-01-03 14:00 Eastern Daylight Time (EDT)
    GSIN description
    • T000K: Telephone Services / Contact Centre Services
    Notice type
    Notice of Proposed Procurement (NPP)
    Procurement entity
    Elections Canada
    Region of opportunity
    Canada
    Region of delivery
    National Capital Region
  • GCTender Notice Operation of the National Do Not Call List (CRTC AF/FY 2017/18 DP/RFP # 18-0001)

    https://buyandsell.gc.ca/procurement-data/tender-notice/PW-17-00775919
    Publishing status
    Expired
    Publication date
    2017-04-11
    Amendment date
    2017-06-28
    Date closing
    2017-06-29 14:00 Eastern Daylight Time (EDT)
    GSIN description
    • AE913500: Economics (R&D)
    • AJ212512: Communications Network Hardware (R&D)
    • AJ212516: Communications Network Software (R&D)
    • AJ212528: Computer Systems Security (R&D)
    • AJ212540: Expert Systems Development (R&D)
    • AJ212552: Image Enhancement Analysis Technology (R&D)
    • AJ212568: Pattern/Optical Recognition Technology (R&D)
    • AJ914000: Electronics (R&D)
    • AZ110176: Process Simulation Models: Science and Technology Related (R&D)
    • D301A: Computer and Data Processing Services
    • D301B: Data Centre Services
    • D301C: Computer Services, Not Elsewhere Specified
    • D302A: Informatics Professional Services
    • D302AAH: Informatics Professional and Consulting Services - Maintenance Operations, Support
    • D302AAJ: Informatics Professional and Consulting Services, Requirements, Analysis, Feasibility Studies
    • D302AAP: Informatics Professional and Consulting Services, Software Development and Implementation
    • D302AAI: Informatics, Professional and Consulting Services - Network Planning, Design, Implementation, Management, Etc.
    • D302AAR: Informatics Professional and Consulting Services, Systems Management, Project Management, EDP Management Consulting
    • D309BB: Consulting Services Office Communications Systems-Systems
    • L099B: Financial Management
    • L099G: Financial Transaction Processing Services - Electronic Commerce
    • R113A: Data Collection Services
    • R123A: Organization Development
    • R123AB: Organization Planning/Analysis
    • R123AH: Project Management Services
    • R123AQ: Evaluation & Performance Measurement Services
    • R019AB: Professional Services / Program Advisory Services
    • R019R: Professional Services / Financial Analysis
    • T000A: Communication Telemarketing
    • T000B: Strategic Communication Services
    • T000C: Communication Planning and Development
    • T000E: Communication Program/Project Implementation
    • T000K: Telephone Services / Contact Centre Services
    Notice type
    Request for Proposal (RFP)
    Procurement entity
    Canadian Radio Television and Telecommunications Commission
    Region of opportunity
    Canada
    Region of delivery
    Canada

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