ARCHIVED Quality Assurance Authority (DND) - Canadian-based Contractor

Attention! We’ve Moved! The Supply Manual has moved to the CanadaBuys website. Check out the new landing page for the Supply Manual.

Archived Content

Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.

Legal text for SACC item

All work is subject to Government Quality Assurance performed at the Contractor's or subcontractor's facility, and at the installation site, by the Director of Quality Assurance, or its designated Quality Assurance Representative (QAR).
Director of Quality Assurance
National Defence Headquarters
MGen George R. Pearkes Building
101 Colonel By Drive
Ottawa, ON K1A 0K2
E-mail: ContractAdmin.DQA@forces.gc.ca

Within forty-eight (48) hours of contract award, the Contractor must contact the QAR. The name, location and phone number of the QAR can be obtained from the nearest National Defence Quality Assurance Region (NDQAR) listed below:

  • Atlantic - Halifax 902-427-7224 or 902-427-7150
  • Quebec - Montreal 514-732-4410 or 514-732-4477
  • Quebec - Quebec City 418-694-5998, ext. 5996
  • National Capital Region - Ottawa 819-994-8973
  • Ontario - Toronto 416-635-4404, ext. 6081 or 6075
  • Ontario - London 519-964-5757
  • Manitoba/Saskatchewan - Winnipeg 204-833-2500, ext. 6574
  • Alberta - Calgary 403-410-2320, ext. 3830
  • Alberta - Edmonton 780-973-4011, ext. 2276
  • Vancouver 604-225-2520, ext. 2460
  • Victoria 250-363-5662

The Contractor is responsible for performing, or having performed, all inspections and tests necessary to substantiate that the material or services provided conform to the requirements of the Contract.

The Contractor must provide, at no additional cost, all applicable test data, all technical data, test pieces and samples as may reasonably be required by the QAR to verify conformity to the requirements of the Contract. The Contractor must forward at its expense such technical data, test data, test pieces and samples to such location as the QAR may direct.

Quality control, inspection and test records that substantiate conformity to the specified requirements, including records of corrective actions, must be retained by the Contractor for three (3) years from the date of completion or termination of the Contract and must be made available to the QAR upon request.