No access to Tender Management Application and the Standing Offer and Supply Arrangements Application for SecureKey users

The Government of Canada needs products and services in support of Canada’s response to COVID-19.

Learn how to supply a needed product or service

January 13, 2021 - Ottawa - Please be advised that External Credential Management group (ECM) has a planned service maintenance that will affect all SecureKey users between the periods of 10:00 pm ET Saturday, January 16, 2021 to 6:30 am ET Sunday, January 17, 2021.

Impacts to SecureKey users

During the service maintenance, SecureKey users will not be able to:

  • sign in using their SecureKey to create, amend, or publish tender notices on the Tender Management Application (TMA)
  • sign in using their SecureKey to manage agreements records on the Standing Offers and Supply Arrangements Application (SOSA App)

Please note that there will be no impact to the following:

  • the tender publication schedule - TMA will continue to publish tenders and amendments according to the usual publication schedule
  • website - site visitors will continue to be able to view published tenders on

Please be advised when service resumes the SecureKey Concierge service will be rebranded to Government Sign-In by Verified.Me.


If you have a question concerning please see the Tender Contacts page and for a question concerning TMA, please consult the Tender Management Application Contacts page.

For general inquiries relating to procurement, please Contact Us.

Stay informed

Stay informed about tenders, website updates and procurement news by subscribing to: