Seminar Notes: Supplying Professional Services to the Government of Canada

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Procurement Assistance Canada

  • Supports smaller and diverse businesses through the federal procurement process
  • Engages, assists and informs businesses on how to sell goods and services to the Government of Canada
  • Works to reduce barriers to ensure fairness in the process

Objectives

  • Buyandsell.gc.ca
  • Most frequently purchased Professional Services
  • What is a Standing Offer?
  • What is a Supply Arrangement?
  • Task-Based Professional Services
  • Solutions-Based Professional Services
  • Register your business
  • Centralized Professional Services System ePortal
  • Safety requirements
  • Public Services and Procurement Canada’s (PSPC) methods of supply for Professional Services
  • Key Contacts

Buyandsell.gc.ca

  • Central resource for procurement information and open data, including:
    • Free access to federal tenders
    • Standing Offers and Supply Arrangements (SOSA) issued by PSPC
    • Contracts awarded by PSPC
    • Free seminars and webinars

Note: There are standard policies that apply to all government purchases, whether or not they are explicitly stated in solicitation documents. You can learn more by consulting the Standard Acquisition Clauses and Conditions (SACC) Manual and Supply Manual on Buyandsell.gc.ca.

Most frequently purchased Professional Services

  • Informatics/IT Professional Services
  • Human Resources
  • Organizational Management
  • Project Management
  • Organization and Classification
  • Change Management
  • Business Consulting
  • Technical Writing
  • Technical, Engineering & Maintenance Services
  • General Engineering Services
  • Training Development & Delivery Services (excludes commercial off-the-shelf training)
  • Translation
  • Construction, Architectural and Engineering

Standing Offers

  • Standing Offers are used to meet recurring needs when departments or agencies repeatedly order the same goods or services.
  • A Request for Standing Offer (RFSO) is used to solicit standing offers. Suppliers who meet the evaluation criteria stated in the RFSO become pre-qualified suppliers and holders of standing offers.
  • A Standing Offer is an offer from a potential supplier to provide goods and/or services at pre-arranged prices, under set terms and conditions, when and if required.
  • It is not a contract until the government issues a “call-up” against the standing offer. The government is under no actual obligation to purchase until that time.

Supply Arrangements

  • Supply Arrangements are used when goods or services are bought on a regular basis but when a standing offer is not suitable because of variables in the resulting call-ups.
  • Like standing offers, it is not a contract and neither party is legally bound as a result of signing a supply arrangement alone.
  • They allow client departments to solicit bids from a pool of pre-qualified suppliers for specific requirements.
    • This differs from standing offers that only allow client departments to accept a portion of a requirement already defined and priced.

Task-Based Professional Services

  • Services related to a particular activity or initiative required to address a specific need, usually associated with a specific responsibility:
    • Typically purchased on a per diem basis and related to a particular activity or initiative;
    • Tasks can be for short or long periods of time and can be subsets of a larger project;
    • Deliverables are well defined and often with specific timelines;
    • Usually the supplier must have specialized knowledge and specialized expertise and hold relevant accreditation to accomplish the work.

Solutions-Based Professional Services

  • Services that are not related to a specific activity or initiative where options are required to resolve an organizational problem.
  • Solutions may include:
    • Methodologies and processes of project management
    • Consulting services
    • Contract management
    • Quality management
    • Risk management
    • Solution development

Registering in the Supplier Registration Information System

  • You will require a Procurement Business Number (PBN) in order to receive payment from PSPC
  • A PBN will be supplied to you through the registration process in the Supplier Registration Information (SRI) System
  • Before you begin, you will want to make sure you have your Canada Revenue Agency (CRA) Business number handy. Your business number is the first 9 numbers of your GST/HST number. If you don’t have one, you can register for one on the CRA business registration website.
  • It is also extremely important to enter into SRI the legal name of your business exactly as it appears on your CRA registration. Once you have your CRA Business number and legal business name handy, you can start the registration process.
  • There are two steps to registering in SRI. The first is entering your business information, and the second is selecting your commodities.
  • Refer to information on how to Register as a Supplier
  • For detailed instructions, refer to the Registering in SRI reference sheet.

Centralized Professional Services System ePortal

  • Supplier enrolment instructions
  • Allows you to view bid solicitations
  • Bid through the Data Collection Component in the Supplier Module (after supplier enrolment)
  • On the Centralized Professional Services System (CPSS) ePortal, you can bid on the following tools:
    • ProServices
    • Task and Solutions Professional Services (TSPS)
    • Task-Based Informatics Professional Services (TBIPS)
    • Solutions-Based Informatics Professional Services (SBIPS)
    • Learning Services
    • Professional Audits Support Services (PASS)
    • Temporary Help Services (THS, only in the National Capital Region))
  • Not available on ePortal:
    • Official Languages Training Services
    • Translation
    • SELECT – Construction, architectural and engineering services
    • Air Charter Services
    • Ergonomic Assessments
    • Investigative Harassment in the workplace

Security requirements

  • Some contracts require that suppliers have access to PROTECTED or CLASSIFIED information and assets.
    • Designated Organization Screening (DOS) allows organizations to access Protected information and assets through the security screening of employees to the Reliability Status level. (Protected A, B, and C)
    • Facility Security Clearance (FSC) allows organizations to access Classified information and assets (Confidential, Secret, Top Secret or NATO) through the security screening of employees to the level of the organization.
    • Organization may also be required to obtain Document Safeguarding Capability (DSC), which authorizes an organization to store and handle protected or classified information or assets at their work site(s).

Mandatory electronic fingerprints

  • PSPC requires mandatory electronic fingerprints for its suppliers to meet RCMP criminal record check requirements.
  • The process applies to any organization that works or intends to work on Government of Canada contracts with security requirements. It also applies to any government who uses PSPC Contract Security Program (CSP) services.
  • Electronic fingerprinting is required for all levels of security screening requests (reliability status, secret, top secret) and for applicants who need to obtain, update (renewal), or upgrade their personnel security screening clearances issued by PSPC.

Mandatory credit checks

  • Personnel of organizations working or intending to work on Government of Canada contracts with security requirements require a mandatory credit check.
  • This requirement comes from the Government of Canada Standard on Security Screening.
  • Conducting credit checks as part of the overall assessment helps determine an individual’s trustworthiness and reliability to access government information, assets and sites.
  • A credit check is mandatory for any applicant needing a new security status or clearance or for an update or upgrade of their existing status or clearance.
  • Applicants will not require a credit check for any transfer requests unless:

For more information on security requirements

Contact the Contract Security Program

  • Phone:
    • Toll-Free: 1-866-368-4646
    • National Capital Region: 613-948-4176

ProServices

  • ProServices is a mandatory method of supply for professional services requirements below $100,000 (the Canada Korea Free Trade Agreement.)
  • Contains 166 categories, mirroring the categories in Task and Solutions Professional Services [task-based only] (TSPS) and Task-Based Informatics Professional Services (TBIPS)
  • Suppliers must submit a bid in response to a Request for a Supply Arrangement (RFSA) posted on Buyandsell.gc.ca
  • For more information: ProServices

Note: The Treasury Board Secretariat (TBS) is the authoritative source on trade agreements. For the latest updates, visit the TBS policy notices web page.

Task and Solutions Professional Services (TSPS)

  • Method of supply that provides access to non-informatics resources.
  • Two methods of supply:
    • Task-Based Supply Arrangement
    • Solutions Based Supply Arrangement

Task and Solutions Professional Services (TSPS) – Streams

  • Business Consulting / Change Management Services
  • Project Management Services
  • Human Resources Services
  • Real Property Management Services
  • Technical, Engineering and Maintenance Services
  • Health Services
  • Note: 6 Streams covering over 60 professional services categories

Task-Based Informatics Professional Services (TBIPS)

  • Mandatory method of supply for task-based informatics professional services that are required to respond to specific Information Technology (IT) needs.
  • Suppliers must submit a bid in response to the Request for a Supply Arrangement (RFSA) posted on Buyandsell.gc.ca.
  • For more information: Task-Based Informatics Professional Services

Task-Based Informatics Professional Services (TBIPS) – Streams

  • Applications Services
  • Geomatics Services
  • IM/IT Services
  • Business Services
  • Project Management Services
  • Cyber Protection Services
  • Telecommunications Services

Note: Covers 90+ professional services categories

Solutions-Based Informatics Professional Services (SBIPS)

  • Method of supply used when a project is meant to produce a self-standing, outcome-driven result that does not require any further work and could be used as a reference for future requirements.
  • Suppliers must submit a bid in response to a Request for a Supply Arrangement posted on Buyandsell.gc.ca.
  • For more information: Solutions-Based Informatics Professional Services

Solutions-Based Informatics Professional Services (SBIPS) – Streams

  • Business Transformation
  • Enterprise Resource Planning (ERP)/Customer Relationship Management (CRM)
  • Electronic Services Delivery
  • Geospatial Informatics Services
  • Information Management/Business Intelligence
  • IT Systems Management
  • Legacy Support and Transition
  • Managed Services
  • Network Services
  • Security Management
  • Systems Integration

Learning Services

  • Creates, updates, converts or delivers government-owned training courses including training courses for:
    • Traditional classroom-based training
    • E-learning or blended learning, excludes commercial off-the-shelf (COTS) training
  • Consists of both a standing offer and a supply arrangement.
  • Suppliers must submit a bid in response to a Request for a Supply Arrangement (RFSA) or a Request for a Standing Offer (RFSO) posted on Buyandsell.gc.ca
  • For more information: Learning Services

Learning Services – Streams

  • Strategic learning advisory services
  • Instructional design and development services
  • Custom and rapid e-learning product programming
  • Multi-media design and development
  • Training delivery
  • Training delivery evaluation services
  • Project management

Professional Audit Support Services (PASS)

Professional Audit Support Services (PASS) – Streams

  • Internal Audit Services
  • Internal Audit Quality Assessments
  • Information Technology and System Audits
  • Forensic Audits
  • External Audits
  • Financial Accounting Services
  • Internal Control Training
  • Recipient/Contribution Agreement Audits

Official Languages Training Services – Streams

Translation, Interpretation and Other Linguistic Services

  • The Translation Bureau supports the Government of Canada in its efforts to communicate with and provide services to Canadians in the official language of their choice.
  • The Translation Bureau sometimes requires the services of linguistic services suppliers (firms, freelancers or self-employed individuals) for:
    • Translation services
    • Revision and editorial services
    • Closed captioning services
    • Interpretation services
    • Terminology services
    • Text quality assessment services

Translation, Interpretation and Other Linguistic Services – Languages

  • The Translation Bureau offers services in more than 100 languages and dialects in administrative and specialized topics to meet the needs of the Government of Canada.
  • Services are offered in:
    • Canada’s official languages (English and French)
    • Foreign languages
    • Indigenous languages
    • Sign languages

Translation Services Supply Arrangement

  • Procurement tool for the exclusive use of the Translation Bureau for the provision of translation services in both official languages.
  • Suppliers must submit a bid in response to a Request for a Supply Arrangement posted on Buyandsell.gc.ca.
  • A refresh of the suppliers will be done at least twice a year.
  • For more information, contact: AMARepertoireBureau.SADirectoryBureau@tpsgc-pwgsc.gc.ca

Temporary Help Services (THS)

  • Mandatory method of supply designed to assist federal departments in the National Capital Region (NCR) with the procurement of temporary help for an assignment period that does not exceed 48 consecutive weeks.
  • Part of the CPSS ePortal.
  • For more information: Temporary Help Services for the National Capital Region

Temporary Help Services (THS) – Streams

  • Office support
  • Operational services
  • Electrical and electronics services
  • Mechanical and machining services
  • Computer services
  • Architectural and design services
  • Miscellaneous engineering/technology services
  • Financial services
  • Procurement services
  • Communication services
  • Library services
  • Human resources management
  • Policy and advisory services
  • Health and scientific services

Temporary Help Services – Outside of National Capital Region

SELECT

  • Database of approved suppliers providing construction, architectural and engineering services as well as related maintenance and consulting services.
  • PSPC invites firms to bid on Real Property opportunities for:
    • Consulting up to $121,200
    • Construction up to $121,200
  • Before registering in SELECT, you must first register in the Supplier Registration Information (SRI) system in order to obtain your Procurement Business Number (PBN).
  • Register on BuyAndSell.gc.ca, under the section Manage your supplier accounts.
  • For more information about registering in SELECT, please contact the Supplier Registration Agent nearest you.

Seminars

  • Doing Business with the Government of Canada
  • Finding Opportunities
  • Bidding on Opportunities
  • Defence and Security Procurement
  • Supplying Professional Services to the Government of Canada
  • Obtaining Security Clearance

View the full schedule of events

Next steps

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